Shastha | Terms and Conditions

Quality of Care: Shastha Kidney Multispeciality Hospital is committed to providing high-quality healthcare services in accordance with the standards set by the National Accreditation Board for Hospitals & Healthcare Providers (NABH). We strive to deliver safe, effective, and patient-centered care to all individuals seeking medical treatment at our facility.

Patient Rights: We respect the rights and dignity of every patient and adhere to the principles outlined in the Patient's Charter for Health. Patients have the right to receive timely and appropriate medical care, access their medical records, make informed decisions about their treatment, and voice their concerns or grievances without fear of reprisal.

Confidentiality and Data Protection: Shastha Kidney Multispeciality Hospital maintains strict confidentiality and data protection measures to safeguard patient information and comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Patient records and personal data are securely stored and accessed only by authorized personnel for legitimate healthcare purposes.

Consent for Treatment: Prior to any medical intervention or procedure, patients or their legal guardians will be fully informed about the nature, risks, benefits, and alternatives of the proposed treatment plan. Informed consent will be obtained in accordance with ethical and legal standards, and patients have the right to refuse or withdraw consent at any time.

Complaints and Grievances: Shastha Kidney Multispeciality Hospital has established a transparent and accessible process for handling patient complaints, feedback, and grievances. Patients are encouraged to communicate their concerns to the hospital administration or designated grievance officer for prompt resolution and improvement of services.

Medical Ethics and Professional Conduct: All healthcare professionals associated with Shastha Kidney Multispeciality Hospital are expected to adhere to the highest standards of medical ethics, professionalism, and integrity. They must uphold patient confidentiality, avoid conflicts of interest, and prioritize the well-being of patients above all else.

Continual Improvement: We are committed to continually improving our healthcare services through ongoing training, quality assessments, and feedback mechanisms. Patient feedback and outcomes data are regularly reviewed to identify areas for improvement and enhance the overall patient experience.

Disclaimer: While every effort is made to ensure the accuracy and reliability of the information provided on this website and during medical consultations, Shastha Kidney Multispeciality Hospital disclaims any liability for errors, omissions, or inaccuracies. Medical advice and treatment plans should be tailored to individual patient needs and are subject to change based on evolving medical knowledge and circumstances.